I have said this before but possibly my most favorite thing about netflix is how easy it is to quit. It was like two clicks! I was honestly kind of shocked
@pagrus In the early days, you had to call them on the phone to quit. That was a popular move among many subscription services for awhile: easy signup, jump through hoops to quit.
I always wondered how much was strategy and how much was startups not taking time to code the quit functions.
super sekrit club